redmi 12c auto restart problem

redmi 12c auto restart problem and touch not working problem solution

 If your Redmi 12C is facing an auto-restart problem, this could be due to various reasons, such as software bugs, faulty apps, hardware issues, or even the phone’s battery. Here are some steps to troubleshoot and fix the issue

1. Software tips

Update the Software: Ensure your phone is running the latest software. Software bugs can cause random restarts, and updates may fix this issue

Go to Settings > About Phone > System Update and check if there’s an available update.

Clear Cache: Cached data can sometimes cause conflicts. Clearing the cache partition can help.
To do this  Settings > Storage > Cached Data and clear it

Factory Reset  If the issue persists after updating, performing a factory reset may help resolve the problem. Remember to back up your data before proceeding.
Go to Settings > About phone > Reset > Factory Reset

2. Overheating

Overheating can lead to the phone automatically restarting to protect itself. This can happen if you’re using the phone for extended periods or in hot environments.

Solutions

Avoid using resource-heavy apps for extended periods
Remove the phone case if you’re using one to allow better ventilation.
Avoid using the phone while it’s charging

3. Problematic Apps

Some apps may cause instability and cause the phone to restart unexpectedly

Solutions

Boot into Safe Mode  This helps to identify if third-party apps are causing the issue.Press and hold the power button, then when the power options appear, press and hold "Power off" until the Safe Mode prompt appears.

If the phone doesn’t restart in Safe Mode, it’s likely a third-party app causing the issue. Try uninstalling apps one by one until you identify the problem.
Uninstall Recently Installed Apps If the problem started after installing certain apps, try uninstalling them

4. Battery Issues

A faulty battery or an issue with power supply can lead to unexpected restarts.

Solutions

Check if the phone is charging properly or if the battery percentage drops quickly
If you notice fast battery drain or inconsistent charging behavior, you might need a battery replacement especially if the phone is old or under heavy use

5. Corrupted System Files

System files can sometimes get corrupted, leading to instability.

Solution

Wipe Cache Partition in Recvery oMode This can help if the issue is caused by corrupted system filesTurn off your phone

Press and hold the Volume Up and Power buttons together until the Mi logo appears.
Use the volume buttons to navigate to Wipe Cache, then select it using the Power button

6. Hardware Issues

If the above steps don’t resolve the issue, there may be a hardware problem, such as a loose connection or a malfunctioning component.

Solution

Contact Xiaomi Support  If none of the above solutions work, it’s recommended to contact Xiaomi support or visit an authorized service center. There could be a deeper hardware issue that requires professional repair or replacement

7. Check for Background Processes

If there are many apps running in the background, it might strain the system, causing it to restart.

Solution

Close unused apps and limit background processes
Go to Settings > Apps > Running apps and close any unnecessary apps

By following these troubleshooting steps, you should be able to identify and resolve the auto-restart issue with your Redmi 12C. If the problem persists, contacting Xiaomi support would be the next best step

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